Senior Loyalty Marketing Manager

SM Supermalls · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 25000000 - 35000000
SM Supermalls is seeking a dynamic and experienced Senior Loyalty Marketing Manager to lead our loyalty program and drive customer engagement. In this role, you will be responsible for developing and implementing loyalty strategies that enhance customer satisfaction and drive sales. The ideal candidate will have a strong understanding of marketing principles and a proven track record in managing loyalty programs.

📋 Tanggung Jawab Pekerjaan

Develop and implement loyalty programs that align with the company's business objectives.,Monitor and analyze loyalty program performance to identify areas for improvement.,Collaborate with cross-functional teams to ensure seamless integration of loyalty initiatives.,Conduct market research to stay updated on industry trends and customer preferences.,Create and manage marketing campaigns to promote the loyalty program.,Build and maintain strong relationships with key stakeholders.,Ensure compliance with all relevant regulations and company policies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Marketing, Business Administration, or a related field.,Minimum of 5 years of experience in loyalty marketing and program management.,Proven track record of successfully managing and growing loyalty programs.,Strong understanding of customer behavior and segmentation.,Excellent analytical and strategic thinking skills.,Proficiency in using marketing automation tools and software.,Strong communication and interpersonal skills.

🛠️ Keahlian

Loyalty program managementCustomer relationship management (CRM)Market research and analysisMarketing campaign developmentData analysis and reportingStakeholder managementRegulatory compliance
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