Administrative Branch Clerk - Malayan Insurance Co., Inc.

Join Malayan Insurance Co., Inc. (MICO) as a Branch Clerk in the vibrant heart of Denpasar, Bali! We are seeking a highly organized and detail-oriented professional to support our branch operations with exceptional administrative expertise. This role is crucial in ensuring smooth daily operations, managing customer inquiries, and maintaining accurate records. At MICO, we pride ourselves on providing top-notch insurance services, and we are looking for someone who is passionate about delivering excellent customer service and operational efficiency.

As a Branch Clerk, you will be the backbone of our branch, handling a variety of administrative tasks that keep our operations running seamlessly. You will interact with clients, process insurance applications, manage documents, and ensure all administrative processes are completed accurately and efficiently. This is an opportunity to be part of a dynamic team in a growing company, where your contributions will directly impact our success.

If you are a detail-oriented professional with a strong background in administrative tasks and a passion for customer service, we invite you to join us in Denpasar, Bali. MICO offers a supportive work environment, competitive compensation, and the chance to grow both personally and professionally.

📋 Tanggung Jawab Pekerjaan

• Process insurance applications and manage customer inquiries with a high level of accuracy.
• Maintain and update customer records using our in-house CRM system.
• Manage and distribute branch documents, ensuring all records are organized and easily accessible.
• Assist in the preparation of reports and other administrative documents.
• Coordinate with other departments to ensure smooth operations and timely completion of tasks.
• Provide excellent customer service, addressing client concerns and needs promptly.
• Ensure compliance with company policies and procedures.
• Maintain a clean and orderly workspace, supporting a productive and efficient work environment.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administration, or a related field.
• Minimum of 2 years of experience in administrative roles, preferably in the insurance industry.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook).
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with insurance processes and procedures is a plus.
• Fluent in both written and spoken Indonesian and English.

🛠️ Keahlian

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