Senior Front Desk Receptionist

OMEGA Lestari · 📍 Cilacap, Jawa Tengah · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
OMEGA Lestari is seeking a dynamic and professional Senior Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We are looking for someone who is detail-oriented, friendly, and has excellent communication skills. If you are ready to take on this challenging yet rewarding role, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm and friendly welcome.,Check guests in and out, and ensure all necessary documentation is completed accurately and efficiently.,Handle guest inquiries and complaints, and resolve issues promptly and professionally.,Maintain the front desk area, including the reception desk, lobby, and waiting area, to ensure it is clean, organized, and inviting.,Assist with the management of guest reservations, including confirming bookings, updating guest information, and handling cancellations.,Coordinate with other departments, such as housekeeping and maintenance, to ensure that guest rooms and facilities are ready for use.,Monitor and manage the front desk budget, including tracking expenses and preparing reports for management.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality, Tourism, or a related field, or equivalent experience.,Minimum of 3 years of experience in a front desk receptionist role in a hotel, resort, or similar establishment.,Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.,Strong organizational skills, with the ability to manage time and workload efficiently.,Proficiency in English, both written and spoken.,Familiarity with hotel management software and systems is a plus.,Ability to work well under pressure and in a fast-paced environment.,Must be able to work flexible hours, including weekends and holidays.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementMultitaskingAttention to detailTeamwork
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