Front Office Daily Worker - Hospitality & Tourism

Join our dynamic team in the heart of Bali as a Front Office Daily Worker in the thriving hospitality and tourism industry. This role offers a unique opportunity to gain hands-on experience in guest services, front desk operations, and customer relations in one of the world's most sought-after tourist destinations. At Private Advertiser in Badung, you'll be part of a vibrant team dedicated to providing exceptional service to our guests.

As a Front Office Daily Worker, you'll play a crucial role in ensuring smooth and efficient operations at our front desk. You'll interact with guests from various nationalities, assist with check-ins and check-outs, handle reservations, and manage guest inquiries. This position is perfect for individuals looking to build a strong foundation in hospitality while working in a fast-paced, engaging environment.

📋 Tanggung Jawab Pekerjaan

• Assist guests with check-ins and check-outs, ensuring a seamless and welcoming experience.
• Handle reservations and manage guest inquiries, providing accurate and helpful information.
• Operate front desk systems and tools such as PMS (Property Management System) and CRM (Customer Relationship Management) software.
• Collaborate with housekeeping and other departments to ensure guest satisfaction and smooth operations.
• Manage front office documentation, including guest records and reports.
• Maintain a clean and organized front desk area, adhering to hotel standards.
• Assist with guest requests and special arrangements, contributing to a positive guest experience.
• Follow up with guests to ensure their stay meets expectations and address any concerns.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in front office or customer service roles, preferably in the hospitality industry.
• Familiarity with front desk operations and guest services.
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests from diverse backgrounds.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Fluency in English and Bahasa Indonesia.
• Knowledge of PMS and CRM software is a plus.
• Valid ID and work permit for Bali.

🛠️ Keahlian

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